International Shipping

Our courier DPD ships worldwide so even if your country is not available to select at checkout, you can still order with us! 

Order in 4 steps as detailed below or contact us:

1. CREATE AN ACCOUNT
  • Select the person icon at the top right of your screen
  • Complete the create account form and verify your email address
2. CREATE A WISHLIST AND SHARE IT WITH US
  • Create a wishlist of products by selecting ‘Add to Wishlist’ on the product page for each item you would like to purchase
  • To view your wishlist select the heart icon at the top right of your screen
  • Once you are happy that the wishlist contains all the items you would like to buy, click the 3 dots at the top right of the ‘my wishlist’ screen and select ‘share’
  • Complete the form as follows to send your request:
  • Sender name: Your name - Shipping request
  • Recipient email: sales@willowandstone.co.uk
  • Message: Detail your name, email, phone number, delivery address and quantities of the items you'd like to purchase.*

*Unfortunately for legal or logistical reasons not everything is available for delivery outside of mainland UK (such as furniture, matches and lighting), where this applies it will be listed under individual product detail. Occasionally we may discover this once we attempt to gain a quote from our courier.

 

 

3. REVIEW YOUR ORDER AND INDIVIDUAL SHIPPING QUOTE

Once you have shared your list with us, we will calculate a shipping quote based on where you live and the items you have purchased (value, size and weight of your parcel). We aim to offer the best service possible at the most reasonable price.

Details of your order (including shipping quote) and how to pay will be emailed to you within 2 working days, at which point you can decide if you would like to continue with your order.

VAT will be removed from your order, you therefore may be subject to taxes, fees and customs duties which are the responsibility of the customer.

4. PLACE YOUR ORDER VIA YOUR PAYMENT LINK

 

If you have any queries please do not hesitate to get in touch by emailing us at sales@willowandstone.co.uk